Three Motherwell fans have been appointed as Supporter Liaison Officers (SLOs) at the club, to help enhance the match day experience for all fans.
Russell Hepburn, Kate Kelter and Graham MacNair will share the UEFA-approved role after the Well Society cast the net for volunteers.
As well as providing a point of contact for any issues on match days, the SLOs will encourage the involvement and engagement of supporters and feed their views into the club decision making process.
Ticketing and travel information for away games will be communicated through a new, dedicated X (formerly Twitter) account: @MotherwellFCSLO. Further information is available on the SLO page of the website.
Tom Feely, co-chair of the Well Society, said: “As a fan-owned club, the SLO role is something we have wanted to develop. We’re looking forward to working alongside Russell, Kate and Graham to ensure better two-way communication, and a good experience – home and away – for all fans.”
Kate’s background in nursing gives her a level-headed, practical approach. She said: “I’m a life-long fan of Motherwell, through thick and thin. I want the very best for fans and club alike. I have years of experience both personally and professionally, and am looking forward to the opportunity to put these skills into practice for the benefit of the club I love.”
Russell is the youngest of the three, but has already notched up experience in the communication sector, acting as a social video journalist and editor.
He said: “I’m confident that my experience, and the fact that I am a normal fan, will ensure I’m approachable for fans to come to with any issues. I’m passionate about getting to know more of our fan-base and to help ensure communication is a two-way process.”
A former senior manager in Financial Services IT for more than 30 years, Edinburgh-based Graham can’t wait to get involved.
He said: “I was born a stone’s throw from Fir Park. I am a life-long supporter and have seen the ‘good, the bad and the ugly’ through the years.
“I try to get to as many away matches as I can, and was one of the founding members of the East of Scotland MFC Supporters Club, and continue to play an active role in the branch three decades on.
“I am well versed in the kinds of issues that fans face when they live far from Fir Park, or when they travel to games, and I look forward to the start of a new initiative to improve communications between fans and the football club.”
The trio will share match day duties across the season, with Kate Kelter on duty at McDiarmid Park in Perth this Saturday as we get back to SPFL league action against St Johnstone.