Disabled supporters
A warm welcome to Fir Park.
Whether you’re a lifelong Motherwell fan, coming to your first match or supporting the visiting team, we want you to feel welcome at Fir Park – the home of the UK’s first top-flight, fan-owned football club.
We know everyone’s access needs are different, and not every disability is visible. Our ticket office team, matchday staff and Disabled Supporters Association are here to help you plan your visit, find the support you need and enjoy the football.
Facilities and support at Fir Park
Watch our Disabled Supporters Guide to Fir Park by CLICKING HERE.
- Accessible viewing areas: Covered shelters for home fans at the south end of the Phil O’Donnell Stand and visiting fans at the west end of the Tommy McLean Stand. There is also a viewing area at the north end of the Phil O’Donnell Stand.
- Accessible parking: Available at nearby Fir Park School. Contact Motherwell FC ticket office on 01698 333 333 to discuss requirements.
- Accessible toilets: Facilities include the toilet block behind the home shelter, beside the Memorial Garden. Stoma-friendly toilets are also available.
- Access routes: Designated accessible entrances and ramps serve accessible areas.
- Matchday assistance: Stewards can help you reach facilities and provide guidance in an emergency.
- Food and drink: Stewards can assist with kiosk purchases. Where possible, catering staff take half-time orders at the shelters.
- Guide dogs: Welcome, with suitable space arranged.
- Commentary headsets: Available for blind and partially sighted supporters. Ask the DSA in advance or enquire at the First Aid Room in the home shelter.
Fir Park is an older stadium and some areas have access limitations. Please speak to the DSA about seating, routes and facilities that suit you before booking.
Tickets and planning your visit
Home Supporters
For home (Motherwell) supporters, the club’s ticket office can be contacted on:
- Motherwell FC Ticket Office: 01698 333 333.
Please note the ticket office is not accessible by wheelchair.
Also note that supporting information may be required when applying for accessible or concessionary tickets.
Please contact us as early as you can, particularly if you need a wheelchair space, parking or specific seating arrangements. Tell us what you need and we’ll help you understand the options.
For broader advice and assistance regarding accessibility, contact our volunteer Disabled Supporters Liaison Officer (DSLO) Heather Richardson and the DSA team:
- Contact Phone: 07423 084746
- Email: Heathermfcdsa@outlook.com
The team can explain accessible seating options, concessionary tickets and arrangements for a personal assistant or carer. If you’re unsure, please ask.
Away (Visiting) Supporters
If you’re visiting Fir Park to support another club, your club’s ticket office or your own Disabled Supporters Association should be your first point of contact for all enquiries.
On match day, in addition to stewards, where possible Motherwell FC Disabled Supporters Association volunteers will be happy to help answer your questions.
Support from people who understand
Motherwell FC Disabled Supporters Association (MFCDSA) is a not-for-profit fan group run by disabled supporters, for disabled supporters.
Established in 2010, it was one of the first Disabled Supporters Associations in Scotland. Today, its small volunteer team supports home and away fans, offering practical advice, a friendly point of contact and a voice for disabled supporters.
Working with Motherwell FC and club majority shareholder The Well Society, the DSA has helped improve facilities and the matchday experience at Fir Park. That work continues, guided by the experiences and ideas of the people who use them.
Whether you use a wheelchair, have difficulty walking, have a sensory impairment or a non-visible disability, please get in touch to discuss what would help you.
We’re keen to learn from your experience
Your experience matters.
If something worked well, if a club colleague made your visit special; or if something made your visit difficult, or you have an idea for an improvement, please tell us.
You can also contact the team to find out about joining the DSA or helping us grown and make sure fan-owned Scottish football is open and accessible to all.
We look forward to welcoming you to Fir Park.
